Privacy Policy

All The T in China operates at 803 McArthur St, Manchester, TN 37355 and online at allthetinchina.com. This policy describes how we collect, use, and protect your personal information when you visit our website, place an order, or contact us.

When you interact with our website, we may collect:

• Name, email address, phone number
• Billing and shipping address
• Order and transaction details
• Account information, if applicable
• Messages sent through contact or order forms
• Website usage information such as pages visited and referral source
• Device and browser information including IP address, browser type, and operating system
• Cookies and similar technologies used to improve site functionality

We use the information we collect to:

• Process and fulfill your orders
• Handle payment and fraud prevention
• Arrange shipping, delivery, or store pickup
• Respond to customer support inquiries
• Send transactional emails including order confirmations, shipping updates, and refund notices
• Manage your account, if applicable
• Maintain site security and prevent misuse
• Comply with legal obligations
• Improve the website and customer experience

Payment card information is processed by Stripe, a PCI-compliant payment processor. We do not directly store your full payment card details. Stripe receives your card information through a secure, encrypted connection during checkout.

Your personal information may be shared with service providers we rely on to operate the store. These may include Stripe for payment processing, Supabase for data infrastructure, Resend for transactional email delivery, hosting providers, shipping carriers, and relevant suppliers.

For supplier-shipped orders, your shipping address and order details may be shared with the supplier fulfilling your order so they can ship directly to you.

We do not sell your personal information for money.

Our website uses cookies and similar technologies to maintain session state, remember preferences, and understand how visitors use the site. You can manage cookie preferences through your browser settings, though disabling cookies may affect site functionality.

We use reasonable security measures to protect your personal information, including encrypted connections, secure payment processing, and access controls. However, no online system can guarantee absolute security. We encourage you to use strong, unique passwords and to contact us promptly if you suspect unauthorized access to your account.

If you have questions about your personal information or would like to request access, correction, or deletion, please contact us. We will respond to reasonable requests in a timely manner.

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.

For privacy-related questions or requests, contact us at hello@allthetinchina.com or visit us at 803 McArthur St, Manchester, TN 37355.